1. Information We Collect
Information you give us
- Contact details: name, email address, phone number, and business name.
- Booking and onboarding details: information you share when scheduling a discovery session, completing forms, or onboarding to a service, such as your goals, experience, budget range, and business information.
- Payment details: processed by our third-party payment processors. We do not store full card numbers on our own systems.
- Communications: messages, emails, call or session recordings (where disclosed), survey answers, testimonials, and support requests.
Information collected automatically
- Device and browser information, IP address, pages viewed, referring pages, and date and time of visits.
- Cookies and similar technologies, described in our Cookie Policy.
- Email and SMS engagement data, such as whether a message was delivered or opened.
2. How We Use Your Information
- To provide, deliver, and support the programs, services, workshops, and subscriptions you purchase.
- To process payments, send receipts, and manage subscriptions.
- To schedule and run sessions and send access details, reminders, and schedule updates.
- To respond to your questions and requests.
- To send updates, offers, and educational content, where permitted by law and with consent where required. You can opt out at any time.
- To operate, secure, and improve our website, products, and marketing.
- To prevent fraud and abuse, enforce our policies, and comply with legal obligations.
3. How We Share Information
We do not sell your personal information. We share it only as described below:
- Service providers that help us operate, such as payment processors, customer relationship management and email or SMS platforms, scheduling and video tools, website hosting, analytics, and support providers. They may use your information only to perform services for us.
- Team and contractors who need it to deliver your product or service.
- Legal and safety reasons, such as responding to lawful requests, protecting rights and safety, or preventing fraud.
- Business transfers, if we are involved in a merger, acquisition, or sale of assets.
- With your consent, such as when you ask us to publish your testimonial.
Mobile information: We do not share mobile phone numbers or SMS opt-in data with third parties or affiliates for their own marketing or promotional purposes. See our SMS Opt-In Policy.
4. Cookies and Tracking
We use cookies and similar technologies for site functionality, analytics, and marketing. You can manage these choices as described in our Cookie Policy.
5. Marketing Communications and Your Choices
- Email: use the unsubscribe link in any marketing email, or contact us.
- SMS: reply STOP to any message to opt out. See our SMS Opt-In Policy.
- We may still send you transactional messages about your purchase, access, and account.
6. Data Retention
We keep personal information for as long as needed to provide our services, meet legal, tax, and accounting requirements, resolve disputes, and enforce our agreements. When it is no longer needed, we delete or de-identify it.
7. Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on where you live, you may have the right to access, correct, delete, or obtain a copy of your personal information, to object to or restrict certain processing, to opt out of marketing, and to opt out of the sale or sharing of personal information (we do not sell personal information). You will not be discriminated against for exercising your rights. To make a request, contact us using the details below. We may need to verify your identity before responding, and we will respond within the time required by applicable law.
California and other U.S. state residents
Residents of states with consumer privacy laws may request to know what personal information we collect, use, and disclose, and may request deletion or correction. We do not sell personal information or share it for cross-context behavioral advertising in the sense defined by those laws without providing the choices they require. You may use an authorized agent to submit a request on your behalf.
International visitors
Our services are operated from the United States. If you access them from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
9. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, contact us and we will delete it.
10. Third-Party Links
Our website may link to third-party sites and platforms. We are not responsible for their privacy practices. Please review their policies before sharing information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted here with a new effective date.
Contact Us
Email: [email protected]
Website: sanciaenterpriseconsulting.com
Phone: +1 855-614-3211
Address: 3050 Post Oak Blvd, Houston, TX 77056, United States